![]() ![]() See the below list for available options and choose your preferred method. You can check the status of your outage through a variety of channels. Once registered you can also tweet #STAT to to get outage status updates. If your Twitter account isn't linked to your ComEd account, tweet #OUT to and follow the steps to register for the program. You can use Twitter to report your outage as well as get status updates! You can call ComEd at 1-800-EDISON-1 (1-80) and report your outage with our automated system or with a ComEd Customer Service Representative. If your phone number is not associated with your ComEd account, you can register it by going to the Get Outage Alerts page.Īutomated Phone System/Customer Service Representative Follow the steps to report your outage.Ĭustomers can report their outage by texting OUT to 26633.įor numbers not enrolled, first text ADD OUTAGE to 26633 to enroll.If not signed in to a My Account, follow the below steps: Select the Report Outage option and follow the prompts to report your outage.If signed in to your My Account, choose the Outage button from the bottom bar.You can report an outage from the ComEd mobile app, even if you don't have a My Account profile! Note: You can expedite the process by signing in to your My Account first. Use the below list and choose your preferred method.Ĭustomers can report an outage by going to the Report Online page. You can report an outage through a variety of channels. ITIN (Individual Taxpayer ID Number) cardġ Foreign Government Issued ID can be accepted.Government benefits / compensation records.Driver's License Number or State ID Number 1.These documents are required prior to completion of the application process.įor your reference, following are acceptable forms of identification: Note: two pieces of identification are required to verify your identity, and one of these must be government issued photo identification. To search only for VerId locations, select the Advanced Search button in the bottom left and check the VerId option.From the results, look for locations that list VerId in the Type row. ![]() Go to the Find a Payment Location page. ![]() To locate a Verify ID location near you, use the following steps: If asked to verify your identity to begin service, use the information below for acceptable documentation and how to find the nearest location to verify your identity.
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